What on earth is DECIEM?

Known as “The Abnormal Beauty Company”, DECIEM is the parent company of The Ordinary, NIOD, Avestan, and other beauty brands, and is an industry disruptor with an innovation-focused approach. It was Co-Founded in 2013 by the late Brandon Truaxe, a visionary who set out to change the beauty industry through authenticity and transparency. He developed the company with creativity and innovation alongside Co-Founder and CEO, Nicola Kilner.

We are growing very rapidly and need someone who shares this vision and wants to grow with us!

What we are looking for.

We are looking for a Social Communications Manger who is experienced in managing celebrity relationships and talent.
This role can be based either out of our Toronto, New York, or London Offices

What you would be doing.

  • Responsible for the amplification and engagement strategy to grow and nurture the community
  • Plan and execute brand tactics to continually increase engagement, traffic and conversions. Responsible for overseeing the daily conversations amongst the community, outside of DECIEM’s owned channels, in both a proactive and reactive way
  • Responsible for creating and nurturing The Ordinary and NIOD community across all major social platforms, and oversee and execute in-app strategies for community growth, retention and engagement
  • Responsible for highlighting, and sharing with relevant stakeholders, new social platforms of interest, including subcultures and forums. Continually keeping an eye on evolutions of platforms. Regularly review strategy, including competitor analysis, to ensure we are market-leading
  • Implement strategies that continue to elevate our products and brands amongst our community, far and wide
  • Oversee grassroot community growth, oversee the micro, macro and major influencer communities, continually vetting contacts, fostering key relationships and growing databases
  • Work with the Global social media team to amplify unique UGC-led content per channel to aid audience growth and intrigue. Spearhead paid, conceptualized and contest content. Convert the channel community into brand advocates via affiliations
  • Oversee and develop the Social Communications Global team to establish channel engagements outside of the beauty norms. Ensure communities receive coherent communication for new launches and campaigns across their channels, taking into account DECIEM’s sustainability processes and language
  • Responsible for key talent and celebrity relationships, and seeding strategies at an always-on level, as well as creating buzz around key moments and work closely with the Global Communications team to support the overarching strategy and timelines surrounding key moments
  • Oversee the collation of channel reports*, informing relevant stakeholders and external partners. Visit retail sites, monitor influencer events and launches as needed. Management of key product seedings across the community networks. Manage community tools including AWIN and Tribe Dynamics

What skills and qualifications do you need?

  • Understanding of the beauty industry and consumer sentiment
  • Proven reporting experiencing and presenting results to key stakeholders, advanced user of all major social media platforms, understanding capabilities, and evolutions. A regular social media user with an understanding of the industry trends
  • A strong communicator, who can engage with customers in a approachable manner and follow culture and trends
  • Solid organizational and time management skills, detail oriented and ability to focus and work efficiently in a demanding, fast-paced environment. Ability to multi-task and manage multiple projects at once. Excellent interpersonal, communication skills both written and oral, and ability to work with all levels of staff and management. Open minded and inclusive, relishes the idea of communicating with beauty enthusiasts of all backgrounds, gender and personal style
  • 2 + years of people management and/or leadership experience is required. Relevant education OR equivalent work experience in Communications, Social Media, PR or a similar is an asset

Still interested? ...What happens next?

Kindly send us your resume. We really appreciate your effort in applying for this position. However, only those candidates will be contacted who have been shortlisted for interviews.

And the serious stuff:

DECIEM is an equal opportunity employer. We prohibit discrimination based on age, colour, disability, national origin, race, religion, sex, sexual orientation, and any other legally protected class in accordance with applicable federal, provincial and local laws. We are also committed to creating and maintaining an inclusive and accessible workplace. If you are contacted to be part of our recruitment process and require accommodation during it, please let us know.